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Privacy Policy

for Only One LLC

Last Updated: June 16, 2025

Only One LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website www.onlyonesafaris.com (“Website”), mobile application, or other booking channels (collectively, the “Platform”) to book adventure travel experiences, tours, or related services (“Services”). By using our Platform or Services, you agree to this Privacy Policy. Please read it carefully.

  1. Information We Collect

We collect the following personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Booking Information: Travel dates, destination preferences, passport details, emergency contact information, and health or dietary needs for your trip.
  • Payment Information: Credit/debit card or bank account details, processed securely by third-party payment providers.
  • Account Information: Username, password, and booking history if you create an account.
  • Identification Information: Date of birth, nationality, or other details needed for travel documentation or regulations.
  • Third-Party Information: Information from travel partners or suppliers (e.g., tour operators) to facilitate your booking.
  1. How We Collect Information

We collect information:

  • From You: When you book a trip, create an account, contact support, or fill out forms.
  • From Others: From suppliers or partners when they provide details to support your trip.
  1. How We Use Your Information

We use your information to:

  • Provide Services: Process bookings, arrange travel, and share trip details or updates.
  • Process Payments: Handle secure payment transactions.
  • Communicate: Answer questions, send booking confirmations, and provide support.
  • Personalize Services: Offer tailored trip recommendations or updates based on your bookings.
  • Marketing: Send promotional emails or newsletters (you can opt out anytime by emailing us).
  • Comply with Laws: Meet legal requirements, like verifying travel documents.
  • Ensure Safety: Address health, safety, or emergency needs during your trip.
  1. How We Share Your Information

We may share your information with:

  • Suppliers: Tour operators, hotels, or airlines to fulfill your booking. They must protect your data.
  • Payment Providers: Secure third parties to process payments. We do not store full payment details.
  • Service Providers: Companies helping with marketing or IT, who follow our privacy rules.
  • Legal Authorities: If required by law or to protect our rights or safety.
  • Business Transfers: If we merge or sell our business, your information may transfer to the new owner.

We do not sell your information for marketing purposes.

  1. Data Security

We use reasonable measures, like encryption and access controls, to protect your information. However, no system is fully secure. You are responsible for keeping your account details safe.

  1. Your Choices

You can:

  • Update Information: Contact us to correct inaccurate details.
  • Opt Out: Stop receiving marketing emails by emailing privacy@onlyonesafaris.com 
  • Request Deletion: Ask us to delete your information, unless we need it for legal or booking purposes.
  • Access Data: Request a copy of your information.

Email us at privacy@onlyonesafaris.com to make these requests. We’ll respond within legal timeframes and may verify your identity.

  1. International Data Transfers

We are based in the United States. If you’re outside the U.S., your information may be sent to the U.S. or other countries where our suppliers operate. We use safeguards to protect your data during these transfers.

  1. Data Retention

We keep your information only as long as needed for bookings, legal requirements, or support. For example:

  • Booking data is kept for 7 years for tax purposes.
  • Marketing data is kept until you opt out.

We securely delete or anonymize data when it’s no longer needed.

  1. Third-Party Links

Our Platform may link to other websites (e.g., supplier pages). We’re not responsible for their privacy practices. Check their policies before sharing information.

  1. Children’s Privacy

Our Services are not for those under 18. We don’t knowingly collect information from minors without parental consent. If we find such data, we’ll delete it. Contact us if you think we have minor data.

  1. Changes to This Policy

We may update this Privacy Policy. The latest version will be on our Website with the new “Last Updated” date. Using our Platform or Services after changes means you accept the updated policy.

  1. Contact Us

For questions or requests, contact:

  1. Governing Law

This Privacy Policy is governed by the laws of New Mexico, USA.

By using our Platform or Services, you agree to this Privacy Policy.

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